Sunsetting Global Chat
We have some very important news we would like to share about the direction the team is taking with regards to social interaction in Clash of Clans.
In the next update, we are going to be removing the Global Chat channel from the game.
When we created the Global Chat channel, our goal was to create a central hub of social interaction that engages Clashers from around the world to interact with each other.
While this was a noble endeavor, unfortunately reality taught us a lesson. Over the years, we found ourselves putting no short amount of resources into policing Global chat with the help of dedicated Support and Anti-Fraud agents as well as implementing spam detection and trying different mechanics to shield players from offensive or inappropriate communications that have no place in Clash of Clans.
One of the main functions that Global Chat provides is a channel for Clans to find new recruits. This has been one of the main obstacles preventing the Clash team from removing Global Chat; without an improved Clan recruitment tool, Global Chat remained the primary method for players to find a new Clan outside of social media channels or the official forums. In the next update, we will be improving the Clan recruitment functionality, making it easier than ever for Clans to find new members and for players to find Clans that best suit their play style.
While we’re sad to see Global Chat go, we feel we can better dedicate the resources allocated to policing Global Chat towards improving the Clash of Clans experience for our players.
- The Clash of Clans Team